Return Policy

Return

If you are not satisfied with the items you received, you can initiate a return for most new and unused items within 30 days of delivery for a refund. You must return items in new or unused condition with all original materials included with the shipment.

Your return will require you to return the item at your own expense. Import duties and taxes (if any) are not refundable.

Please contact us service@lenoled.com for return authorization before you ship the item.

Refund

Once the item is received at our processing facility, we inspect all returned items. It takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to your account. We are unable to refund or exchange your items if your merchandise is found to be dirty, stained, damaged or abused.

If you have any questions, please feel free to contact us at service@lenoled.com